Running Bug Forums Report any glitches here Can't add photographs when logging a run

  • Can't add photographs when logging a run

  • Richard Woodfield

    Member
    January 19, 2020 at 9:54 am

    The “attach image” button doesn’t work for me if I attempt to add a pic when logging a run.  Always get the same response of try again or try a different image.

  • Vicky Pixi

    Administrator
    January 19, 2020 at 3:12 pm

    Iv just checked from this end and seems to working for me from an apple lap top and i pad and my samsung phone – I also managed to upload an imagine from my last run. iv passed the message onto the space monkey thou but he’s managed to also upload an attach an image to a run, emmmmmm not sure why you can’t? maybe a browser issue? what device are you trying from?

  • Ian Warrell

    Member
    January 19, 2020 at 3:36 pm

    Works for me albeit managed to get myself on my side.

    Have you tried resizing image?

  • Michelle Loader

    Member
    January 19, 2020 at 4:45 pm

    I used to have this issue with the old bug website but it is working better now.  It was a resizing issue for me before

  • Richard Woodfield

    Member
    January 20, 2020 at 11:41 pm

    I have been using PC.  (Loading pics works fine for me in the Forum section of the website, just not on the uploading runs.)  I’ll maybe see if it works better if I use Samsung phone.

  • Richard Woodfield

    Member
    January 20, 2020 at 11:50 pm

    …. and in contrast, in the forum section of the site (eg on this post) the “post” button after I’ve composed a message/reply doesn’t seem to do anything if I press it.  The timer just keeps going round and round without apparently completing the action.  So the only way out is to press “back” at top left hand corner.  You think you’ve lost the post, but on checking you find that you have in fact posted it.  So it’s a glitch that doesn’t cause me a problem once I worked out how to get round it… Very mysterious!

  • Vicky Pixi

    Administrator
    January 21, 2020 at 7:07 am

    Yes the later issue with posting and the button has already been noted 🙂 As for the photo the only thing i can suggest is to resize the pic – adding a photo to your gallery isnt an issue just attaching to run – like many attachments size can be an issue. 

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